Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12978
VM0012978Membermember12978@example.test · +601110012978 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
337
Current loyalty balance
Lifetime Spend
RM 422
Across 10 visits
Total Visits
10
Since 2026-04-17
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
13d
2026-09-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
337 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 8
Outlet purchase
2026-09-14 · Member activity · RM 34.50
App session
2026-09-02 · OPLUMO Outlet 8
Points credited
2026-08-21 · Member activity · RM 39.10
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 8
Outlet purchase
2026-07-28 · Member activity · RM 43.70
Points credited
2026-07-16 · OPLUMO Outlet 8
Outlet purchase
2026-07-04 · Member activity · RM 48.30