Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12946
VM0012946Membermember12946@example.test · +601110012946 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted Out
Points Balance
188
Current loyalty balance
Lifetime Spend
RM 236
Across 2 visits
Total Visits
2
Since 2026-06-24
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
89d
2026-07-12
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
188 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 10
Outlet purchase
2026-06-30 · Member activity · RM 108.75
App session
2026-06-18 · OPLUMO Outlet 10
Points credited
2026-06-06 · Member activity · RM 123.25
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 10
Outlet purchase
2026-05-13 · Member activity · RM 137.75
Points credited
2026-05-01 · OPLUMO Outlet 10
Outlet purchase
2026-04-19 · Member activity · RM 152.25