Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01294
VM0001294Goldmember1294@example.test · +601110001294 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted Out
Points Balance
3,014
Current loyalty balance
Lifetime Spend
RM 3,768
Across 22 visits
Total Visits
22
Since 2025-04-07
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
172d
2026-04-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,014 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 3
Outlet purchase
2026-04-08 · Member activity · RM 129.75
App session
2026-03-27 · OPLUMO Outlet 3
Points credited
2026-03-15 · Member activity · RM 147.05
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 3
Outlet purchase
2026-02-19 · Member activity · RM 164.35
Points credited
2026-02-07 · OPLUMO Outlet 3
Outlet purchase
2026-01-26 · Member activity · RM 181.65