Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12922
VM0012922Silvermember12922@example.test · +601110012922 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,196
Current loyalty balance
Lifetime Spend
RM 2,745
Across 37 visits
Total Visits
37
Since 2024-08-21
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
131d
2026-05-31
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,196 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 3
Outlet purchase
2026-05-19 · Member activity · RM 45.00
App session
2026-05-07 · OPLUMO Outlet 3
Points credited
2026-04-25 · Member activity · RM 51.00
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 3
Outlet purchase
2026-04-01 · Member activity · RM 57.00
Points credited
2026-03-20 · OPLUMO Outlet 3
Outlet purchase
2026-03-08 · Member activity · RM 63.00