Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12910
VM0012910Silvermember12910@example.test · +601110012910 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
1,701
Current loyalty balance
Lifetime Spend
RM 2,127
Across 43 visits
Total Visits
43
Since 2024-09-04
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,701 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 8
Outlet purchase
2026-09-18 · Member activity · RM 47.25
App session
2026-09-06 · OPLUMO Outlet 8
Points credited
2026-08-25 · Member activity · RM 53.55
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 8
Outlet purchase
2026-08-01 · Member activity · RM 59.85
Points credited
2026-07-20 · OPLUMO Outlet 8
Outlet purchase
2026-07-08 · Member activity · RM 66.15