Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12909
VM0012909Silvermember12909@example.test · +601110012909 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,338
Current loyalty balance
Lifetime Spend
RM 1,673
Across 11 visits
Total Visits
11
Since 2025-10-16
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
178d
2026-04-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,338 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 7
Outlet purchase
2026-04-02 · Member activity · RM 119.25
App session
2026-03-21 · OPLUMO Outlet 7
Points credited
2026-03-09 · Member activity · RM 135.15
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 7
Outlet purchase
2026-02-13 · Member activity · RM 151.05
Points credited
2026-02-01 · OPLUMO Outlet 7
Outlet purchase
2026-01-20 · Member activity · RM 166.95