Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12906
VM0012906Membermember12906@example.test · +601110012906 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
508
Current loyalty balance
Lifetime Spend
RM 636
Across 9 visits
Total Visits
9
Since 2026-04-17
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
508 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 4
Outlet purchase
2026-08-27 · Member activity · RM 43.50
App session
2026-08-15 · OPLUMO Outlet 4
Points credited
2026-08-03 · Member activity · RM 49.30
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 4
Outlet purchase
2026-07-10 · Member activity · RM 55.10
Points credited
2026-06-28 · OPLUMO Outlet 4
Outlet purchase
2026-06-16 · Member activity · RM 60.90