Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 12902
VM0012902Silvermember12902@example.test · +601110012902 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
1,170
Current loyalty balance
Lifetime Spend
RM 1,463
Across 17 visits
Total Visits
17
Since 2025-12-25
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,170 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 17
Outlet purchase
2026-09-27 · Member activity · RM 65.25
App session
2026-09-15 · OPLUMO Outlet 17
Points credited
2026-09-03 · Member activity · RM 73.95
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 17
Outlet purchase
2026-08-10 · Member activity · RM 82.65
Points credited
2026-07-29 · OPLUMO Outlet 17
Outlet purchase
2026-07-17 · Member activity · RM 91.35