Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12900
VM0012900Silvermember12900@example.test · +601110012900 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,204
Current loyalty balance
Lifetime Spend
RM 2,756
Across 26 visits
Total Visits
26
Since 2025-06-06
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,204 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 15
Outlet purchase
2026-08-18 · Member activity · RM 69.00
App session
2026-08-06 · OPLUMO Outlet 15
Points credited
2026-07-25 · Member activity · RM 78.20
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 15
Outlet purchase
2026-07-01 · Member activity · RM 87.40
Points credited
2026-06-19 · OPLUMO Outlet 15
Outlet purchase
2026-06-07 · Member activity · RM 96.60