Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12876
VM0012876Membermember12876@example.test · +601110012876 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
720
Current loyalty balance
Lifetime Spend
RM 900
Across 15 visits
Total Visits
15
Since 2025-12-18
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
720 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 8
Outlet purchase
2026-08-15 · Member activity · RM 42.00
App session
2026-08-03 · OPLUMO Outlet 8
Points credited
2026-07-22 · Member activity · RM 47.60
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 8
Outlet purchase
2026-06-28 · Member activity · RM 53.20
Points credited
2026-06-16 · OPLUMO Outlet 8
Outlet purchase
2026-06-04 · Member activity · RM 58.80