Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12864
VM0012864Membermember12864@example.test · +601110012864 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted Out
Points Balance
802
Current loyalty balance
Lifetime Spend
RM 1,003
Across 39 visits
Total Visits
39
Since 2024-08-05
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
111d
2026-06-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
802 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 13
Outlet purchase
2026-06-08 · Member activity · RM 23.25
App session
2026-05-27 · OPLUMO Outlet 13
Points credited
2026-05-15 · Member activity · RM 26.35
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 13
Outlet purchase
2026-04-21 · Member activity · RM 29.45
Points credited
2026-04-09 · OPLUMO Outlet 13
Outlet purchase
2026-03-28 · Member activity · RM 32.55