Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12840
VM0012840Goldmember12840@example.test · +601110012840 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
2,845
Current loyalty balance
Lifetime Spend
RM 3,557
Across 45 visits
Total Visits
45
Since 2024-07-13
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,845 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 6
Outlet purchase
2026-09-01 · Member activity · RM 53.25
App session
2026-08-20 · OPLUMO Outlet 6
Points credited
2026-08-08 · Member activity · RM 60.35
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 6
Outlet purchase
2026-07-15 · Member activity · RM 67.45
Points credited
2026-07-03 · OPLUMO Outlet 6
Outlet purchase
2026-06-21 · Member activity · RM 74.55