Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12834
VM0012834Goldmember12834@example.test · +601110012834 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,934
Current loyalty balance
Lifetime Spend
RM 3,668
Across 39 visits
Total Visits
39
Since 2024-06-22
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
155d
2026-05-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,934 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 17
Outlet purchase
2026-04-25 · Member activity · RM 67.50
App session
2026-04-13 · OPLUMO Outlet 17
Points credited
2026-04-01 · Member activity · RM 76.50
Win-back campaign delivered
2026-03-20 · OPLUMO Outlet 17
Outlet purchase
2026-03-08 · Member activity · RM 85.50
Points credited
2026-02-24 · OPLUMO Outlet 17
Outlet purchase
2026-02-12 · Member activity · RM 94.50