Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 12830
VM0012830Membermember12830@example.test · +601110012830 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
239
Current loyalty balance
Lifetime Spend
RM 299
Across 2 visits
Total Visits
2
Since 2026-04-08
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
239 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 13
Outlet purchase
2026-04-14 · Member activity · RM 94.50
App session
2026-04-02 · OPLUMO Outlet 13
Points credited
2026-03-21 · Member activity · RM 107.10
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 13
Outlet purchase
2026-02-25 · Member activity · RM 119.70
Points credited
2026-02-13 · OPLUMO Outlet 13
Outlet purchase
2026-02-01 · Member activity · RM 132.30