Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12822
VM0012822Goldmember12822@example.test · +601110012822 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
3,011
Current loyalty balance
Lifetime Spend
RM 3,765
Across 36 visits
Total Visits
36
Since 2025-01-01
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,011 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 5
Outlet purchase
2026-09-11 · Member activity · RM 75.00
App session
2026-08-30 · OPLUMO Outlet 5
Points credited
2026-08-18 · Member activity · RM 85.00
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 5
Outlet purchase
2026-07-25 · Member activity · RM 95.00
Points credited
2026-07-13 · OPLUMO Outlet 5
Outlet purchase
2026-07-01 · Member activity · RM 105.00