Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12792
VM0012792Goldmember12792@example.test · +601110012792 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
2,497
Current loyalty balance
Lifetime Spend
RM 3,121
Across 20 visits
Total Visits
20
Since 2025-10-01
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,497 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 9
Outlet purchase
2026-08-27 · Member activity · RM 123.75
App session
2026-08-15 · OPLUMO Outlet 9
Points credited
2026-08-03 · Member activity · RM 140.25
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 9
Outlet purchase
2026-07-10 · Member activity · RM 156.75
Points credited
2026-06-28 · OPLUMO Outlet 9
Outlet purchase
2026-06-16 · Member activity · RM 173.25