Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12790
VM0012790Membermember12790@example.test · +601110012790 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
782
Current loyalty balance
Lifetime Spend
RM 978
Across 6 visits
Total Visits
6
Since 2026-02-20
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
782 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 7
Outlet purchase
2026-05-09 · Member activity · RM 127.50
App session
2026-04-27 · OPLUMO Outlet 7
Points credited
2026-04-15 · Member activity · RM 144.50
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 7
Outlet purchase
2026-03-22 · Member activity · RM 161.50
Points credited
2026-03-10 · OPLUMO Outlet 7
Outlet purchase
2026-02-26 · Member activity · RM 178.50