Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12786
VM0012786Goldmember12786@example.test · +601110012786 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,265
Current loyalty balance
Lifetime Spend
RM 4,082
Across 35 visits
Total Visits
35
Since 2024-08-22
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,265 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 3
Outlet purchase
2026-04-14 · Member activity · RM 92.25
App session
2026-04-02 · OPLUMO Outlet 3
Points credited
2026-03-21 · Member activity · RM 104.55
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 3
Outlet purchase
2026-02-25 · Member activity · RM 116.85
Points credited
2026-02-13 · OPLUMO Outlet 3
Outlet purchase
2026-02-01 · Member activity · RM 129.15