Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 12785
VM0012785Silvermember12785@example.test · +601110012785 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted In
Points Balance
1,053
Current loyalty balance
Lifetime Spend
RM 1,317
Across 40 visits
Total Visits
40
Since 2024-11-06
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,053 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 2
Outlet purchase
2026-09-27 · Member activity · RM 32.25
App session
2026-09-15 · OPLUMO Outlet 2
Points credited
2026-09-03 · Member activity · RM 36.55
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 2
Outlet purchase
2026-08-10 · Member activity · RM 40.85
Points credited
2026-07-29 · OPLUMO Outlet 2
Outlet purchase
2026-07-17 · Member activity · RM 45.15