Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12780
VM0012780Silvermember12780@example.test · +601110012780 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,572
Current loyalty balance
Lifetime Spend
RM 1,966
Across 33 visits
Total Visits
33
Since 2025-02-23
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,572 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 14
Outlet purchase
2026-09-10 · Member activity · RM 53.25
App session
2026-08-29 · OPLUMO Outlet 14
Points credited
2026-08-17 · Member activity · RM 60.35
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 14
Outlet purchase
2026-07-24 · Member activity · RM 67.45
Points credited
2026-07-12 · OPLUMO Outlet 14
Outlet purchase
2026-06-30 · Member activity · RM 74.55