Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01278
VM0001278Membermember1278@example.test · +601110001278 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
248
Current loyalty balance
Lifetime Spend
RM 311
Across 2 visits
Total Visits
2
Since 2026-04-12
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
162d
2026-04-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
248 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 4
Outlet purchase
2026-04-18 · Member activity · RM 114.75
App session
2026-04-06 · OPLUMO Outlet 4
Points credited
2026-03-25 · Member activity · RM 130.05
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 4
Outlet purchase
2026-03-01 · Member activity · RM 145.35
Points credited
2026-02-17 · OPLUMO Outlet 4
Outlet purchase
2026-02-05 · Member activity · RM 160.65