Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12778
VM0012778Membermember12778@example.test · +601110012778 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
227
Current loyalty balance
Lifetime Spend
RM 284
Across 3 visits
Total Visits
3
Since 2026-05-22
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
227 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 12
Outlet purchase
2026-06-15 · Member activity · RM 66.00
App session
2026-06-03 · OPLUMO Outlet 12
Points credited
2026-05-22 · Member activity · RM 74.80
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 12
Outlet purchase
2026-04-28 · Member activity · RM 83.60
Points credited
2026-04-16 · OPLUMO Outlet 12
Outlet purchase
2026-04-04 · Member activity · RM 92.40