Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12756
VM0012756Silvermember12756@example.test · +601110012756 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,192
Current loyalty balance
Lifetime Spend
RM 1,491
Across 19 visits
Total Visits
19
Since 2025-09-07
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
73d
2026-07-28
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,192 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 7
Outlet purchase
2026-07-16 · Member activity · RM 75.75
App session
2026-07-04 · OPLUMO Outlet 7
Points credited
2026-06-22 · Member activity · RM 85.85
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 7
Outlet purchase
2026-05-29 · Member activity · RM 95.95
Points credited
2026-05-17 · OPLUMO Outlet 7
Outlet purchase
2026-05-05 · Member activity · RM 106.05