Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12753
VM0012753Goldmember12753@example.test · +601110012753 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
3,672
Current loyalty balance
Lifetime Spend
RM 4,591
Across 36 visits
Total Visits
36
Since 2024-08-31
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
139d
2026-05-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,672 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 4
Outlet purchase
2026-05-11 · Member activity · RM 99.00
App session
2026-04-29 · OPLUMO Outlet 4
Points credited
2026-04-17 · Member activity · RM 112.20
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 4
Outlet purchase
2026-03-24 · Member activity · RM 125.40
Points credited
2026-03-12 · OPLUMO Outlet 4
Outlet purchase
2026-02-28 · Member activity · RM 138.60