Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 12745
VM0012745Goldmember12745@example.test · +601110012745 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
2,565
Current loyalty balance
Lifetime Spend
RM 3,207
Across 37 visits
Total Visits
37
Since 2024-12-21
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,565 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 13
Outlet purchase
2026-09-18 · Member activity · RM 65.25
App session
2026-09-06 · OPLUMO Outlet 13
Points credited
2026-08-25 · Member activity · RM 73.95
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 13
Outlet purchase
2026-08-01 · Member activity · RM 82.65
Points credited
2026-07-20 · OPLUMO Outlet 13
Outlet purchase
2026-07-08 · Member activity · RM 91.35