Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12744
VM0012744Goldmember12744@example.test · +601110012744 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
3,752
Current loyalty balance
Lifetime Spend
RM 4,691
Across 31 visits
Total Visits
31
Since 2024-12-16
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
122d
2026-06-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,752 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 12
Outlet purchase
2026-05-28 · Member activity · RM 104.25
App session
2026-05-16 · OPLUMO Outlet 12
Points credited
2026-05-04 · Member activity · RM 118.15
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 12
Outlet purchase
2026-04-10 · Member activity · RM 132.05
Points credited
2026-03-29 · OPLUMO Outlet 12
Outlet purchase
2026-03-17 · Member activity · RM 145.95