Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12742
VM0012742Silvermember12742@example.test · +601110012742 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
1,159
Current loyalty balance
Lifetime Spend
RM 1,450
Across 9 visits
Total Visits
9
Since 2026-03-02
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
77d
2026-07-24
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,159 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 10
Outlet purchase
2026-07-12 · Member activity · RM 110.25
App session
2026-06-30 · OPLUMO Outlet 10
Points credited
2026-06-18 · Member activity · RM 124.95
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 10
Outlet purchase
2026-05-25 · Member activity · RM 139.65
Points credited
2026-05-13 · OPLUMO Outlet 10
Outlet purchase
2026-05-01 · Member activity · RM 154.35