Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 12740
VM0012740Membermember12740@example.test · +601110012740 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
657
Current loyalty balance
Lifetime Spend
RM 822
Across 26 visits
Total Visits
26
Since 2025-06-22
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
657 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 8
Outlet purchase
2026-09-03 · Member activity · RM 24.00
App session
2026-08-22 · OPLUMO Outlet 8
Points credited
2026-08-10 · Member activity · RM 27.20
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 8
Outlet purchase
2026-07-17 · Member activity · RM 30.40
Points credited
2026-07-05 · OPLUMO Outlet 8
Outlet purchase
2026-06-23 · Member activity · RM 33.60