Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01273
VM0001273Membermember1273@example.test · +601110001273 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted Out
Points Balance
601
Current loyalty balance
Lifetime Spend
RM 752
Across 10 visits
Total Visits
10
Since 2025-12-14
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
601 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 16
Outlet purchase
2026-05-13 · Member activity · RM 75.00
App session
2026-05-01 · OPLUMO Outlet 16
Points credited
2026-04-19 · Member activity · RM 85.00
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 16
Outlet purchase
2026-03-26 · Member activity · RM 95.00
Points credited
2026-03-14 · OPLUMO Outlet 16
Outlet purchase
2026-03-02 · Member activity · RM 105.00