Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12718
VM0012718Goldmember12718@example.test · +601110012718 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted Out
Points Balance
2,920
Current loyalty balance
Lifetime Spend
RM 3,651
Across 25 visits
Total Visits
25
Since 2025-07-27
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,920 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 3
Outlet purchase
2026-09-20 · Member activity · RM 105.75
App session
2026-09-08 · OPLUMO Outlet 3
Points credited
2026-08-27 · Member activity · RM 119.85
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 3
Outlet purchase
2026-08-03 · Member activity · RM 133.95
Points credited
2026-07-22 · OPLUMO Outlet 3
Outlet purchase
2026-07-10 · Member activity · RM 148.05