Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12717
VM0012717Goldmember12717@example.test · +601110012717 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,841
Current loyalty balance
Lifetime Spend
RM 4,802
Across 38 visits
Total Visits
38
Since 2024-11-12
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
30d
2026-09-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,841 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 2
Outlet purchase
2026-08-28 · Member activity · RM 114.00
App session
2026-08-16 · OPLUMO Outlet 2
Points credited
2026-08-04 · Member activity · RM 129.20
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 2
Outlet purchase
2026-07-11 · Member activity · RM 144.40
Points credited
2026-06-29 · OPLUMO Outlet 2
Outlet purchase
2026-06-17 · Member activity · RM 159.60