Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12706
VM0012706Goldmember12706@example.test · +601110012706 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,596
Current loyalty balance
Lifetime Spend
RM 4,496
Across 25 visits
Total Visits
25
Since 2025-07-05
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,596 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 8
Outlet purchase
2026-08-29 · Member activity · RM 116.25
App session
2026-08-17 · OPLUMO Outlet 8
Points credited
2026-08-05 · Member activity · RM 131.75
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 8
Outlet purchase
2026-07-12 · Member activity · RM 147.25
Points credited
2026-06-30 · OPLUMO Outlet 8
Outlet purchase
2026-06-18 · Member activity · RM 162.75