Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 12688
VM0012688Membermember12688@example.test · +601110012688 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
559
Current loyalty balance
Lifetime Spend
RM 699
Across 6 visits
Total Visits
6
Since 2026-03-06
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
127d
2026-06-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
559 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 7
Outlet purchase
2026-05-23 · Member activity · RM 79.50
App session
2026-05-11 · OPLUMO Outlet 7
Points credited
2026-04-29 · Member activity · RM 90.10
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 7
Outlet purchase
2026-04-05 · Member activity · RM 100.70
Points credited
2026-03-24 · OPLUMO Outlet 7
Outlet purchase
2026-03-12 · Member activity · RM 111.30