Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12682
VM0012682Membermember12682@example.test · +601110012682 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
316
Current loyalty balance
Lifetime Spend
RM 395
Across 16 visits
Total Visits
16
Since 2025-07-28
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
316 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 1
Outlet purchase
2026-04-12 · Member activity · RM 19.50
App session
2026-03-31 · OPLUMO Outlet 1
Points credited
2026-03-19 · Member activity · RM 22.10
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 1
Outlet purchase
2026-02-23 · Member activity · RM 24.70
Points credited
2026-02-11 · OPLUMO Outlet 1
Outlet purchase
2026-01-30 · Member activity · RM 27.30