Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12681
VM0012681Membermember12681@example.test · +601110012681 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
788
Current loyalty balance
Lifetime Spend
RM 986
Across 14 visits
Total Visits
14
Since 2025-09-08
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
788 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 17
Outlet purchase
2026-04-18 · Member activity · RM 55.50
App session
2026-04-06 · OPLUMO Outlet 17
Points credited
2026-03-25 · Member activity · RM 62.90
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 17
Outlet purchase
2026-03-01 · Member activity · RM 70.30
Points credited
2026-02-17 · OPLUMO Outlet 17
Outlet purchase
2026-02-05 · Member activity · RM 77.70