Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12669
VM0012669Platinummember12669@example.test · +601110012669 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,495
Current loyalty balance
Lifetime Spend
RM 6,869
Across 39 visits
Total Visits
39
Since 2024-08-02
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,495 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 5
Outlet purchase
2026-06-05 · Member activity · RM 108.75
App session
2026-05-24 · OPLUMO Outlet 5
Points credited
2026-05-12 · Member activity · RM 123.25
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 5
Outlet purchase
2026-04-18 · Member activity · RM 137.75
Points credited
2026-04-06 · OPLUMO Outlet 5
Outlet purchase
2026-03-25 · Member activity · RM 152.25