Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 12643
VM0012643Membermember12643@example.test · +601110012643 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
540
Current loyalty balance
Lifetime Spend
RM 676
Across 7 visits
Total Visits
7
Since 2026-06-12
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
540 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 13
Outlet purchase
2026-09-16 · Member activity · RM 83.25
App session
2026-09-04 · OPLUMO Outlet 13
Points credited
2026-08-23 · Member activity · RM 94.35
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 13
Outlet purchase
2026-07-30 · Member activity · RM 105.45
Points credited
2026-07-18 · OPLUMO Outlet 13
Outlet purchase
2026-07-06 · Member activity · RM 116.55