Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 12632
VM0012632Membermember12632@example.test · +601110012632 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
657
Current loyalty balance
Lifetime Spend
RM 822
Across 17 visits
Total Visits
17
Since 2025-11-12
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
657 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 2
Outlet purchase
2026-08-15 · Member activity · RM 35.25
App session
2026-08-03 · OPLUMO Outlet 2
Points credited
2026-07-22 · Member activity · RM 39.95
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 2
Outlet purchase
2026-06-28 · Member activity · RM 44.65
Points credited
2026-06-16 · OPLUMO Outlet 2
Outlet purchase
2026-06-04 · Member activity · RM 49.35