Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12588
VM0012588Silvermember12588@example.test · +601110012588 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,391
Current loyalty balance
Lifetime Spend
RM 1,739
Across 28 visits
Total Visits
28
Since 2024-12-19
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
173d
2026-04-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,391 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 9
Outlet purchase
2026-04-07 · Member activity · RM 60.00
App session
2026-03-26 · OPLUMO Outlet 9
Points credited
2026-03-14 · Member activity · RM 68.00
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 9
Outlet purchase
2026-02-18 · Member activity · RM 76.00
Points credited
2026-02-06 · OPLUMO Outlet 9
Outlet purchase
2026-01-25 · Member activity · RM 84.00