Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12586
VM0012586Goldmember12586@example.test · +601110012586 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,654
Current loyalty balance
Lifetime Spend
RM 4,568
Across 38 visits
Total Visits
38
Since 2024-07-28
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,654 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 7
Outlet purchase
2026-05-13 · Member activity · RM 94.50
App session
2026-05-01 · OPLUMO Outlet 7
Points credited
2026-04-19 · Member activity · RM 107.10
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 7
Outlet purchase
2026-03-26 · Member activity · RM 119.70
Points credited
2026-03-14 · OPLUMO Outlet 7
Outlet purchase
2026-03-02 · Member activity · RM 132.30