Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12582
VM0012582Silvermember12582@example.test · +601110012582 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
2,065
Current loyalty balance
Lifetime Spend
RM 2,582
Across 26 visits
Total Visits
26
Since 2025-07-02
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,065 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 3
Outlet purchase
2026-09-13 · Member activity · RM 75.00
App session
2026-09-01 · OPLUMO Outlet 3
Points credited
2026-08-20 · Member activity · RM 85.00
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 3
Outlet purchase
2026-07-27 · Member activity · RM 95.00
Points credited
2026-07-15 · OPLUMO Outlet 3
Outlet purchase
2026-07-03 · Member activity · RM 105.00