Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01258
VM0001258Silvermember1258@example.test · +601110001258 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,592
Current loyalty balance
Lifetime Spend
RM 1,990
Across 13 visits
Total Visits
13
Since 2025-10-26
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
132d
2026-05-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,592 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 1
Outlet purchase
2026-05-18 · Member activity · RM 129.75
App session
2026-05-06 · OPLUMO Outlet 1
Points credited
2026-04-24 · Member activity · RM 147.05
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 1
Outlet purchase
2026-03-31 · Member activity · RM 164.35
Points credited
2026-03-19 · OPLUMO Outlet 1
Outlet purchase
2026-03-07 · Member activity · RM 181.65