Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12570
VM0012570Silvermember12570@example.test · +601110012570 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,278
Current loyalty balance
Lifetime Spend
RM 1,598
Across 16 visits
Total Visits
16
Since 2025-10-07
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
97d
2026-07-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,278 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 8
Outlet purchase
2026-06-22 · Member activity · RM 75.00
App session
2026-06-10 · OPLUMO Outlet 8
Points credited
2026-05-29 · Member activity · RM 85.00
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 8
Outlet purchase
2026-05-05 · Member activity · RM 95.00
Points credited
2026-04-23 · OPLUMO Outlet 8
Outlet purchase
2026-04-11 · Member activity · RM 105.00