Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12546
VM0012546Silvermember12546@example.test · +601110012546 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,322
Current loyalty balance
Lifetime Spend
RM 1,653
Across 22 visits
Total Visits
22
Since 2025-08-20
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,322 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 1
Outlet purchase
2026-08-21 · Member activity · RM 63.00
App session
2026-08-09 · OPLUMO Outlet 1
Points credited
2026-07-28 · Member activity · RM 71.40
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 1
Outlet purchase
2026-07-04 · Member activity · RM 79.80
Points credited
2026-06-22 · OPLUMO Outlet 1
Outlet purchase
2026-06-10 · Member activity · RM 88.20