Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 12518
VM0012518Goldmember12518@example.test · +601110012518 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted Out
Points Balance
3,718
Current loyalty balance
Lifetime Spend
RM 4,649
Across 31 visits
Total Visits
31
Since 2025-04-04
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
13d
2026-09-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,718 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 7
Outlet purchase
2026-09-14 · Member activity · RM 104.25
App session
2026-09-02 · OPLUMO Outlet 7
Points credited
2026-08-21 · Member activity · RM 118.15
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 7
Outlet purchase
2026-07-28 · Member activity · RM 132.05
Points credited
2026-07-16 · OPLUMO Outlet 7
Outlet purchase
2026-07-04 · Member activity · RM 145.95