Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12510
VM0012510Membermember12510@example.test · +601110012510 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
925
Current loyalty balance
Lifetime Spend
RM 1,157
Across 14 visits
Total Visits
14
Since 2026-01-16
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
925 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 16
Outlet purchase
2026-08-26 · Member activity · RM 66.00
App session
2026-08-14 · OPLUMO Outlet 16
Points credited
2026-08-02 · Member activity · RM 74.80
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 16
Outlet purchase
2026-07-09 · Member activity · RM 83.60
Points credited
2026-06-27 · OPLUMO Outlet 16
Outlet purchase
2026-06-15 · Member activity · RM 92.40