Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12504
VM0012504Goldmember12504@example.test · +601110012504 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
3,747
Current loyalty balance
Lifetime Spend
RM 4,685
Across 34 visits
Total Visits
34
Since 2024-09-10
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,747 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 10
Outlet purchase
2026-04-15 · Member activity · RM 130.50
App session
2026-04-03 · OPLUMO Outlet 10
Points credited
2026-03-22 · Member activity · RM 147.90
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 10
Outlet purchase
2026-02-26 · Member activity · RM 165.30
Points credited
2026-02-14 · OPLUMO Outlet 10
Outlet purchase
2026-02-02 · Member activity · RM 182.70