Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12480
VM0012480Membermember12480@example.test · +601110012480 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
296
Current loyalty balance
Lifetime Spend
RM 371
Across 3 visits
Total Visits
3
Since 2026-05-19
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
296 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 3
Outlet purchase
2026-06-12 · Member activity · RM 101.25
App session
2026-05-31 · OPLUMO Outlet 3
Points credited
2026-05-19 · Member activity · RM 114.75
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 3
Outlet purchase
2026-04-25 · Member activity · RM 128.25
Points credited
2026-04-13 · OPLUMO Outlet 3
Outlet purchase
2026-04-01 · Member activity · RM 141.75