Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 12475
VM0012475Silvermember12475@example.test · +601110012475 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
1,110
Current loyalty balance
Lifetime Spend
RM 1,388
Across 15 visits
Total Visits
15
Since 2026-01-11
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,110 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 15
Outlet purchase
2026-09-08 · Member activity · RM 82.50
App session
2026-08-27 · OPLUMO Outlet 15
Points credited
2026-08-15 · Member activity · RM 93.50
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 15
Outlet purchase
2026-07-22 · Member activity · RM 104.50
Points credited
2026-07-10 · OPLUMO Outlet 15
Outlet purchase
2026-06-28 · Member activity · RM 115.50