Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12456
VM0012456Silvermember12456@example.test · +601110012456 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
971
Current loyalty balance
Lifetime Spend
RM 1,215
Across 20 visits
Total Visits
20
Since 2025-09-23
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
971 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 13
Outlet purchase
2026-08-19 · Member activity · RM 42.00
App session
2026-08-07 · OPLUMO Outlet 13
Points credited
2026-07-26 · Member activity · RM 47.60
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 13
Outlet purchase
2026-07-02 · Member activity · RM 53.20
Points credited
2026-06-20 · OPLUMO Outlet 13
Outlet purchase
2026-06-08 · Member activity · RM 58.80